TECHNOLOGY PRACTICE
The NES Technology Practice works with your company to utilize best of breed technology solutions to accomplish strategic and tactical goals. Using technology to automate processes and provide improved visibility of your data, enabling you to better manage your business on information you control.
The New Era Solutions' Technology Practice leverages both the Business Performance and Sales/Customer Relationship Practice to implement specific tools to support business goals and sustainable growth. NES offers a significant proprietary tool set to support process automation, customer relationship management and more!
By focusing on improving infrastructure through business process management as a key to your success, NES experts help you avoid common pitfalls associated with technology solutions, such as costly implementations that often do not resolve the underlying business issues.
NES Consulting has strong roots in the business software arena. Find out more about our proprietary business solutions at www.streamlion.com.
NEW ERA SOLUTIONS TECHNOLOGY OFFERINGS
STREAMLION ERP
StreamLion ERP is an integrated Enterprise Resource Planning system for small to midsize businesses. By automating and integrating data, StreamLion enables businesses to turn data into Intelligence and use it to drive business decisions.
FINANCIALS
Integrate financial data from disparate vendors and parts of the organization. StreamLion Financials collects, organizes and reports on the data that both executives and employees need to perform at top levels. StreamLion Financials includes a robust sales commission payment and reporting engine.
CUSTOMER RELATIONSHIP MANAGEMENT
StreamLion CRM redefines how technology influences the customer experience. Track customers from initial contact through post-sales support. StreamLion CRM. Drive sales performance with shared information and collaboration tools. Exceed customer expectations using StreamLion CRM tools, including intelligent call routing; available customer history to agent who picks up call, sales can manage schedule, documents and alerts regarding deals.
MARKETING
Monitor Marketing campaign success. Provide insight into marketing effectiveness through Business Analytics tools. Maximize marketing spend to focus on the geographies, vertical markets, horizontal markets and custom criteria that will bring the highest response rates.
ORDER PROCESSING
Streamline order processing with StreamLion. With streamlined processes to deliver products to customers, StreamLion closes delivery gaps and improves customer service. The ability to send alerts and statuses and keep data in a centralized, integrated system saves clients time and money.
TELEPHONY INTEGRATION
StreamLion provides tight phone integration to provide a branded customer experience and to monitor sales agent performance.
TECHNOLOGY RECOMMENDATIONS
New Era Solutions believes that that the role of technology in an organization is to achieve business goals. The New Era team can recommend additional software and hardware solutions, as well as provide the integration to link to clients' existing systems.
OUTSOURCING
New Era Solutions offers clients the option of outsourcing technology and software management capabilities, enabling them to focus on core competencies. Outsourcing options include: Application Outsourcing, Infrastructure Outsourcing, and Business Process Outsourcing.
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